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Frequently asked questions

What do the sizes and specs mean (L1, H2, Limited, Trail)?

Sizes describe length, roof height and weight class; specs are trim levels that set the standard equipment. Our sizes and specs guide explains each one. Equipment can vary between individual vans, so tell us what you need and we will scope the right one.

Why buy through RAAD rather than going direct?

Stock and convenience. Our network of UK suppliers gives us access to pre-registered vans and surplus new stock that suppliers need to move, which gives you a wider choice. We add a margin on top. We then find the van, arrange transport to the Island and handle Island registration, with one written quotation covering price, delivery and timing. Finance can be quoted alongside.

Why can’t I just buy these vans direct from your suppliers?

Because our suppliers don’t sell to the public. They are trade businesses with no customer-facing side, so they sell only to approved trade buyers, which is how we get access to their pre-registered and surplus new stock. We buy the van from them, then arrange transport to the Island and handle registration, so you deal with one business and one written quotation.

Where does your stock come from?

Suppliers sometimes need to clear stock: pre-registered vans, or new vans that are surplus to their needs. Because we work with a network of suppliers, we hear about that stock and can buy it. We add a margin, and your written quotation sets out the full price. More on pre-registered vans.

What is a pre-registered van?

A brand-new van that has already been registered, usually by a supplier, but never used by a customer. It is often good value and available sooner, though you choose from what is available and the warranty runs from first registration. Read the full explanation.

Does RAAD hold the vans in stock?

No, we don’t run a forecourt, but that doesn’t make us slow. We buy from UK trade suppliers, and many vans are already in stock with them, so we can move quickly. Your quotation confirms availability, price and delivery date before you commit.

How does Isle of Man delivery work?

Once your van has been bought, it is moved from the UK to the Island by a specialist vehicle transport company that does this every day and carries insurance for vehicles in transit. Depending on where your van is coming from, we can hold it at a partner site near Guildford in the south or near Lancaster in the north, so it can be shipped together with others or when it suits you. The delivery cost and expected date are shown on your quotation.

Do the vans come with a warranty?

Every van comes with the manufacturer’s warranty. Terms vary by manufacturer, but are often 3 years or 100,000 miles, whichever comes first, and can often be extended. The warranty starts at the van’s first registration date, so on a pre-registered van part of it may already have run. Your quotation sets out the warranty terms and the date it started, so you know exactly what remains. How warranty works on pre-registered vans.

Are prices including VAT?

Listings show prices excluding VAT. VAT treatment for your purchase is confirmed on the quotation.

Are you a lender or finance company?

No. RAAD is a vehicle broker: we help you find, buy and import the van. We do not provide credit, finance or financial advice. If you want finance or leasing, any offer comes from a third-party provider on its own terms and subject to its own checks.

Can I lease a van?

Yes, we can arrange leasing. Ask for a leasing option when you enquire and we’ll come back to you with it alongside your vehicle quotation. More on finance and leasing.

Can I finance a van?

Yes, we can arrange finance. Ask for a finance quotation when you enquire and we’ll provide it alongside the vehicle quotation.

Can you do multiple vans and fleets?

Yes. We supply anything from a single van to a full fleet. Tell us how many vans you need, which models and your timing, and we’ll put together one written quotation for the whole order. More on fleet orders.

What if the van I want isn’t listed?

Ask us. Our UK trade suppliers cover more than the vans on this site, so we can quote another make, model or specification. Ask us to source a van.

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