Privacy policy
How we collect, use and protect the information you send us. Last updated 11 November 2026.
Who we are
RAAD Vans is a trading name of Sax Ltd, a company registered in the Isle of Man (company number 136910C) with its registered office at Sandford Villa, Douglas, Isle of Man, IM2 5HW. Sax Ltd is the controller of the personal information described in this policy. You can contact us at sales@raadvans.com or on 07624 491111.
We handle your personal information in line with the Isle of Man Data Protection Act 2018 and the GDPR as it applies on the Island.
What we are
RAAD is a vehicle broker. We help businesses on the Isle of Man find, buy and import new and pre-registered commercial vehicles. We are not a lender or finance company, and we do not provide credit, finance or financial advice.
What information we collect
- Enquiry details: your name, company name, email address, phone number, the vehicle or vehicles you are interested in, quantities, timings and anything you tell us in your message.
- Order details: if you go ahead, the information we need to buy, ship and register the vehicle, such as the name and address of the buyer, delivery details and, where needed, company and VAT details.
- Finance interest: if you tick that you are interested in finance, we note that so we can follow it up with you.
- Conversations with us: notes of calls and emails with you.
We do not ask for payment card details through this website. We do not knowingly collect information from children.
How and why we use it
| What we do | Our legal basis |
|---|---|
| Reply to your enquiry and talk through what you are after | Taking steps at your request before a contract; our legitimate interest in running our business |
| Prepare a quotation and, if you order, buy, check, ship and register your vehicle | Performing a contract with you |
| Keep business, tax and VAT records | Legal obligation |
| Follow up on a finance or leasing request | Your request; consent where we need it |
| Keep our website secure and working | Our legitimate interest |
| Send you news or offers | Your consent. We only do this if you ask us to, and you can stop at any time |
We do not sell your information, and we do not use it for automated decision-making or profiling.
Who we share it with
We share information only where it is needed for the purposes above:
- UK trade suppliers and dealers, to buy the vehicle you have asked for.
- The transport company that ships the vehicle to the Island, and any storage partner that holds it in the UK before shipping.
- Finance or leasing providers, only if you ask us to introduce you to one, and only with your agreement.
- Government bodies and registries, where the law requires it or to register the vehicle on the Island.
- Our professional advisers, accountants and IT and email service providers, who only act on our instructions.
Sending information outside the Isle of Man
Most of the organisations we work with are in the UK, and our service providers may store information outside the Island. Where information is sent outside the Isle of Man, we make sure it is protected to the standard the law requires, for example by using countries and providers with an adequate level of protection or approved contract terms.
How long we keep it
- Enquiries that do not lead to an order: up to 12 months after your last contact with us, then deleted.
- Orders and related records: for as long as the law requires us to keep business and tax records, normally up to 7 years.
- Marketing preferences: until you ask us to stop.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you;
- have inaccurate information corrected;
- ask us to delete your information, in some circumstances;
- ask us to restrict, or object to, how we use it;
- ask for your information in a portable format;
- withdraw your consent at any time, where we rely on it.
To use any of these rights, email us at sales@raadvans.com. We will reply within one month. If you are unhappy with how we have handled your information, you can complain to the Isle of Man Information Commissioner at www.inforights.im. We would appreciate the chance to put things right first.
Keeping it secure
We use sensible technical and organisational measures to protect the information we hold, and we only let people and service providers see it where they need to. If there is a breach that puts your rights at risk, we will tell you and the Information Commissioner as the law requires.
Cookies and this website
This website does not use advertising or tracking cookies, and we do not run analytics that follow you around the web. Your browser may store small settings, such as your light or dark display preference, on your own device. The site loads its fonts from Google Fonts, so your browser will contact Google to fetch them, which can share your IP address with Google. If we add analytics or other cookies in future, we will update this policy.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.